Where can I find the refund policy?

If you can demonstrate to us that the service you have purchased from us does not work due to technical issues related to our website and that you have sought support for this, and you have not received instructions, assistance, or bug fixes on how to fix the issue, you have our apologies and we will refund your membership fee for the current membership period.

We guarantee that our website will work as promoted and you will receive support for any issues you have with it, however this does not cover you deciding you don’t like some aspect of the service, or would prefer a different product.

Further details of our refund policy can be found on our website here.

(Updated July 2021)

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